All the information that you need with our answer to the frequest questions:
Rooms are available for check-in at 2.00 pm. If you arrive earlier, we will gladly store your luggage.
Room check out is at 10.30 am. If you are staying in the city longer, feel free to store your luggage with us until your departure.
Rates showed in our web site are per room per day.
At the moment of the reservation we’ll ask you a guarantee, you’ll decide if you prefer to leave us your credit card details or if you prefer to make a bank transfer.
The payment of the stay will be done at your arrival. You’ll pay in advance only choosing the prepaid and not refundable rate.
Yes, we we accept Visa, Mastercard e American Express.
Of Course we offer a Free Wi-Fi to our guests. The Password will be provide at check-in
Yes, we have a deposit for bags free of charge that will be at your disposal on the arrival and departure day.
No, there aren’t. At your arrival we’ll give you the key card that you can keep with you during your stay and be completely independent.
You’ll find the information to reach us in Location
We provide a Free Private Car Parking to our Guests.
Prices are per room per night and include:
The tourist tax, equal to € 1,00 per person per night for the first 2 nights is not included in the room rates.
This will be added to the bill for your room, and should be paid in cash on arrival.
On request we can accept small dog/pets at extra charge of € 20,00 per night.
Only small dogs are allowed.
They are NOT allowed in the pool area.
They CANNOT stay alone in the room. Dog sitter service upon request and for a fee.
In common areas they must be on a leash.
We are sorry to inform you that all our rooms are No Smoking.
All children under 3 years stay free when sleeping in the parents' bed or in the cot available on request.
Cancellations and/or amendments are FREE OF CHARGE if requested under the terms specified during the Reservation, and have to be communicated by e-mail info@villacastelletti.it.
Hotel il Borgo di Villa Castelletti
Via di Castelletti, 15 - 50058 Signa, Firenze (Italy)
+39 055 879 1915
+39 055 875 0009
P.I. 04579470487
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